At TrenzSportz, we strive to ensure that every product reaches you in excellent condition. Please review our Return & Refund Policy carefully before making a purchase.
Return Policy
We offer a 5-day return policy from the date of delivery.
To be eligible for a return:
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Sale or offer products are not eligible for return or refund.
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Returns are accepted only for damaged or defective products.
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A 360-degree unboxing video is mandatory when requesting a return for a damaged or defective product.
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The product must be unused and in its original condition, with all original tags and packaging intact.
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A valid proof of purchase must be provided.
Return requests made after 5 days from the date of delivery will not be accepted.
Refunds
Refunds will be processed only after the returned product has been received and inspected.
Once the return is inspected and approved, the refund will be issued to the original payment method within 10 business days.
The time taken for the refunded amount to appear in your account may also depend on your bank or payment provider.
Contact Us
For return or refund-related queries, please contact:
TrenzSportz
Email: thayyilsports@gmail.com
